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I was told today that I did not have a reservation at the Wyndham. So I called the 866 number on the email Reservation Confirmation form. Sure enough, nothing in my name. What about the guy I'm going to share with? Do you have it under his name? No.
A little over fifteen minutes later, this is what emerged.
1. At some point, when I was making the reservation, they asked me the name of the other guest in the room. Then they switched me from being primary to his name. Then they misspelled his name.
2. If you call the 866 number on your Reservation Confirmation, you don't get the hotel. You get a phone bank somewhere. They cannot see the Seawolf reservations. Only the Hotel can make Seawolf reservations.
So you have to call the direct Hotel number -- 619-232-3861 -- to inquire about your room.
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